Caution - Burrs not Accessible for Cleaning or Service
For some reason Capresso has decided to make all of their all-in-one grinder / brewers with the burr grinders locked away inside where they can not be cleaned, inspected and replaced when needed.

We own this very same Capresso Grinder / Brewer and finally found all of the hidden screws to remove to allow thorough cleaning of the grinder. The hardest part is figuring out how to dismantle their puzzle. Unfortunately Capresso has also decided to refuse to sell parts for the machine, except for items such as lids and carafes.

Recently our coffee seemed weak. I had just totally cleaned both burrs and everything was as clean as new. I found the problem to be dull burrs which slowed down the grind speed producing less coffee grounds and thus weak coffee. I replaced the burrs with a set from our Capresso 560 grinder and now we've got full strength coffee again.

The problem I now face is that Capresso REFUSES to sell the lower burr, the one that is the dullest. They consider this an internal part. I now have a useless grinder that I sacrificed to save a 0 coffee maker.

I have called Capresso several times trying to find a way to buy a complete burr set and was appalled by the attitude, arrogance and rudeness of the people on the phone that got incensed when I did not happily accept their answer "We do not sell internal parts." They were not helpful at all and worse yet, did not seem to care. I don't think they do, at least not the people I could get in contact with.

We like out CoffeeTeam better than we like the company.

Capresso, very disappointing to deal with.

Solid machine
I have had this coffee maker for three years and have never had a single issue with it. It's simple to use and makes great coffee. I especially like the setting on the grinder that lets you choose how fine you'd like the coffee bean ground. It's definitely an investment but well worth the money.

Grind & Brew Capresso
Very happy with this model grind & brew coffe maker. Only downside is that the bean(s) container is smaller than previous model & holds less beans. We find that it has to be refilled after every other pot brewed at 10 cups.

The best coffeemaker ,ever!
My new Capresso CoffeeTeam Thermal is the absolutely best coffee maker I've owned in more than 60 years of buying and grinding the best quality beans.
The entire process is superb: it is quick and easy to program and combines a perfect burr grinder with a perfect brewing mahcine and a perfect carafe. My two "old" Capresso 454s are relegated to storage as backups. I am impressed!

Ill-designed machine!
My husband did some research and bought this grinder/coffee maker for me for Mother's Day. I love nice, strong coffee, but this machine is ill-designed. We tried it for two weeks straight and had nothing but problems. The coffee grounds would not travel all the way down into the basket for brewing and there is no control for coffee strength. My husband called the manufacturer about this and was told to decrease the water amount for stronger coffee! You've got to be kidding! Also, the carafe barely kept the coffee warm after an hour. We returned it and bought a Cuisinart Grind & Brew (with Burr grinder) for about half the price of this machine. The Cuisinart has been a dream!!! Don't waste your money with this machine.